Privacy Policy

At IGNI-Academy.com, operated by Ignitech.ma, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses .

1. Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact details: name, email address, phone number.
• Account information: username, password, preferences.
• Payment details: billing address, credit card information (processed securely through third-party providers).
• Usage data: browsing behavior, IP address, device type, cookies .

This data helps us provide a personalized and secure learning experience.

2. How We Use Your Information

We use your personal data for the following purposes:

• To deliver and improve our services, including course access and user support.
• To process payments and manage subscriptions.
• To communicate with you regarding updates, promotions, or account activity.
• To analyze usage patterns and enhance the functionality and performance of the platform .

3. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds:

• Consent: where you have explicitly agreed to specific data uses (e.g., newsletter subscription).
• Contractual necessity: to fulfill our obligations under your enrollment agreement.
• Legitimate interest: for improving our services, security, and user experience .

4. Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners for the following reasons:

• Payment processing and fraud prevention.
• Email and SMS marketing platforms.
• Analytics tools to understand how users interact with the Site .

Any third-party service providers are required to comply with applicable data protection laws and must only use your data as instructed by IGNI-Academy .

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. If you unsubscribe or delete your account, we will anonymize or remove your data accordingly, subject to any legal obligations .

6. Cookies and Tracking Technologies

Like many online platforms, IGNI-Academy uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser or via our Cookie Consent Banner upon visiting the site .

For more information, please refer to our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of processing.
• Withdraw consent at any time (where applicable).

To exercise these rights, please contact us at:
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8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include encryption, secure servers, and regular system monitoring .

9. International Transfers

If you access our Site from outside Morocco, please note that your data may be transferred to and processed in Morocco. We ensure that all such transfers comply with applicable data protection laws and that your information remains protected .

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the Site after such changes constitutes acceptance of the updated policy .

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

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???? Casablanca, Morocco
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